Blog

Insightful blogs and articles related to banking and financial services operations across mortgages, financial crime, commercial lending, and more.

Financial Crime Compliance

What is Financial Crime Risk Management (FCRM)?

Financial crime risk management or FCRM refers to the process of protecting an organization’s finances from criminal or fraudulent activity....

Mortgage Lending

Rise of Mortgage Automation – Business Impact and Benefits

Bank and nonbank lenders have been increasing investments in mortgage automation technologies to perform document extraction, verification, process flow management,...

Commercial Lending

How to Improve Commercial Loan Servicing?

Commercial loan servicing is a crucial aspect of lending services, which can impact the borrower’s experience and business outcomes. Loan...

Commercial Lending

Streamlining the Commercial Loan Origination Process with Automation

Commercial loan origination is becoming increasingly competitive, with new-age players like neo-banks and FinTech companies permeating the market with reimagined...

Financial Crime Compliance

FATF Risk-Based Approach to Managing Financial Crime Compliance – Guidance for Banks

Adopting a “risk-based approach” or RBA is crucial for financial institutions to meet compliance with anti-money laundering (AML) regulations. The...

Mortgage Lending

The 5 Benefits of Managed Services for Mortgage Lenders

Mortgage lending institutions face numerous operational challenges due to market volatility and policy changes, which affect demand and customer expectations....

Digital Knowledge Operations

Managing ACH Fraud Monitoring and Investigation Using the Digital Knowledge Operations™ Approach

Automated Clearing House (ACH) frauds are among the most common financial crimes involving the illicit siphoning of money from one...

Digital Knowledge Operations

Deliver Fast and Compliant Mortgage Lending with Digital Knowledge Operations™

The digitized marketplace highlights two striking trends for mortgage lenders viz. the growing customer expectations and the evolving regulatory landscape...

Digital Transformation

(Webinar) A Pragmatic Approach to Digitally Transforming Banking and Financial Services Operations – Key Insights

It explored several in-depth, thought-provoking perspectives on the foundational questions that underpin digital transformation in today’s context, particularly stressing the...

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