Blog
Insightful blogs and articles related to banking and financial services operations across mortgages, financial crime, commercial lending, and more.
Operational Risk Management (ORM) in Financial Services
Operational risks present extreme complexities to mitigation strategies due to diverse and volatile risk factors that span multiple aspects such...
How to Enhance the Efficiency of Financial Crime Compliance Program
A Financial Crime Compliance (FCC) program, also called the anti-money laundering (AML) program, ensures alignment with applicable laws, regulations, policies,...
How to Effectively Manage Claims and Reduce Costs in the Insurance Sector
Claims management is a complex process that involves several steps, from claim submission, investigation, and assessment to negotiating settlement and...
How to Optimize Premium Collection in Insurance: 5 Key Strategies
Insurance is a fiercely competitive market, and premium collection is one of the most critical aspects of the insurance industry....
How to Enhance Customer Experience (CX) in the Insurance Sector?
The insurance industry is a complex ecosystem in which the customer journey often involves multiple touchpoints, from the initial research...
How to Deliver Effective Insurance Services with Managed Services and Digital Solutions
In the fast-paced world of insurance, staying ahead of the competition requires more than just offering competitive rates and excellent...
How to Choose the Right Managed Services Provider for Your Financial Services
Choosing the right managed services provider (MSP) for your financial services operations is a critical decision for the success and...
How are Managed Services Different from Traditional Outsourcing in Banking?
Managed services and outsourcing are often used as synonyms. However, there is a major difference between the two. Managed Services...
Boosting Workforce Training in Banking with Digital Learning
Banking and financial services are transforming due to technological disruption, changing customer preferences, and regulatory shifts. While financial institutions are...
