Business Analyst-US banking

About the Role

• Lead business analysis initiatives within the US Banking domain with strong focus on automation and servicing transformation.
• Collaborate with business and technology stakeholders to deliver compliant, customer-centric, and efficient solutions.
• Drive requirement definition, process optimization, and regulatory alignment across mortgage and banking operations.
• Support automation initiatives including RPA and BPM to enhance operational efficiency and accuracy.

Job Description

• Senior Business Analyst with 10+ years of experience in US Banking and Financial Services.
• Extensive expertise in mortgage loan origination, loan servicing, and regulatory compliance (Reg A–Z).
• Strong background in requirement elicitation, process mapping, documentation, and automation initiatives.
• Proven ability to bridge business and technology teams in Agile environments.

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Qualifications

Educational Qualifications

• Bachelor’s degree in Finance, Business Administration, Information Systems, or related discipline.
• Professional certifications such as CBAP, PMI-PBA, CSPO, or CSM preferred.

Experience

• 10+ years of overall Business Analysis experience.
• 10+ years of experience in US Banking / Financial Services domain.
• Extensive experience in mortgage loan origination and loan servicing processes.
• Strong experience in process mapping, documentation, and requirement management.
• Hands-on exposure to RPA and BPM technologies.
• Minimum 5 years of experience working in Agile/Scrum environments.
• Strong track record of stakeholder management and regulatory compliance alignment.

Skills

• Requirement elicitation, BRD/FRD preparation, user stories, use cases, and acceptance criteria documentation.
• Process modelling, impact analysis, and identification of business pain points.
• Dashboarding and reporting solutions including operational dashboards, risk monitoring, and performance KPIs.
• Automation opportunity identification to streamline servicing workflows and reduce manual effort.
• Strong knowledge of US mortgage regulations and banking regulatory framework (Reg A–Z).
• Financial data analysis and performance monitoring.
• Agile ceremony management and project documentation governance.
• Strong communication, presentation, and problem-solving capabilities.
• Ability to present insights and recommendations to senior leadership stakeholders.

Perks and Benefits

• 2-way cab pick-up and drop-off facility for a stress-free commute.
• One complimentary meal provided during the shift.
• Exposure to multiple functional areas, enhancing your professional growth.
• Supportive work environment focused on learning and development.

Training Support

• Comprehensive project-specific training will be provided to help you succeed in your role.