Secure and Scalable Insurance Operations

Insurance Solutions

Deliver effective and compliant insurance services to customers across the Property and Casualty and Life and Annuities segments. Build risk-resilient and agile insurance capability with our “one-stop” managed services that combine talent solutions, digital implementation, and knowledge consulting to accelerate delivery and customer experience.

Insurance Services
Transforming Insurance Services

Operational Excellence ForInsurance Services

Become a trusted insurance provider with our integrated “digital delivery model” that offers hands-on execution capability, consultative domain expertise, and AI/ML-powered solutions across new business, policy administration, claims management, and agent services.

Our Managed Services model leverages a comprehensive talent ecosystem comprising 2000+ recruitment specialists, proprietary talent acquisition engine, and digital accelerators to support workforce skilling, process automation, and business intelligence.

Fraud Investigation

Customer Service
(Voice, Email, Chat)

Complaint Handling

Solutions for the digitized marketplace

Intelligent Solutions for Insurance

Leverage powerful digital toolkits to automate and digitize insurance operations. Streamline service delivery and augment customer experience with optimized efficiencies, costs, and quality while meeting regulatory compliance. Intelligent digital solutions combined with our domain acumen help insurers investigate frauds, perform customer service, and handle complaints effectively.

Acquire a future-ready workforce quickly with our pre-vetted talent community trusted by leading global brands. Save time and costs with customized skill assessments to determine the right mix of talent that can deliver insurance services in line with best-in-class standards.

Digital courseware suite for workforce training (upskilling/reskilling), knowledge management, and employee retention. Powered by the Digital Knowledge Operations™ framework, Fluent can help insurance providers build a robust digital delivery capability through:

  • Customizable digital knowledge libraries
  • Curated business process blueprints
  • Gamified learning experience
  • Employee training analytics
  • Endorsed certification and badges

The cloud-based digital performance dashboard cluster auto-generates real-time business insights and rich visualization from data. Equip stakeholders with actionable business intelligence, measure performance, and enable bespoke reporting.

Key Features

  • 360-degree business insights
  • Built-in automation
  • Rich personalized interface
  • AI-powered analysis

Cutting-edge RPA tools can help automate key insurance processes such as underwriting, document collection, validation, onboarding, process documentation, claims processing, and more.

Key Features

  • Enables straight through processing
  • 24×7 execution of in-scope tasks
  • Fast and accurate outcomes

Extract text from images, handwritten notes, and other document formats to speed up insurance processes. Automate data entry efforts to increase efficiency and reduce costs.

Key Features

  • Automatic extraction of inputs from 200+ documents and 7,000 fields
  • Digital third-party orders

NLP-based chatbots can swiftly engage potential insurance buyers through web and app interfaces in real time, generate leads, and resolve issues. Also, scale up fraud analytics capabilities with natural language processing.

Key Features

  • Programmable solution based on applicable logic
  • Real-time customer interaction and tracking
Differentiate your business

Why Anaptyss? Our USPs

Our talent capital, digital solutions, and managed services model streamline the delivery of insurance services to support business and market needs with excellence.


Organic recruitment specialists

12+ Years

Deep-domain experience

Fast & Scalable

Staff augmentation


Capability delivery